uKnowKids monitors all Facebook, Instagram and Twitter activity occurring on any Internet -accessible device, including mobile phones with a mobile data plan or access to Wi-Fi. In addition to personal computers and laptops, these devices can be Androids, iPhones (and iTouch), most tablets, gaming systems and reading devices and many more. With over 120 million people actively using Facebook, Twitter and Instagram from apps on their mobile phones, uKnowKids is vital to keeping you informed on how your child is interacting on his or her phone.

If your child has a Google Android phone or an iPhone, you can also download the uKnowKids mobile application, called “uKnowMobile”, and connect it to your uKnowKids account. Our mobile app extends the capabilities of your uKnowKids dashboard so that you are able to review many other aspects of your child’s mobile phone activity:

  • text messaging details (Android only);
  • pictures taken by the phone;
  • MMS messaging details (Android only);
  • applications on the phone (Android only);
  • stored contacts
  • call history log (Android only); and
  • location.

How to check for compatibility

If your child uses an iPhone, our mobile application for iPhones is compatible. If you are not sure if our Android application will work on your child’s Android phone, the simplest and most accurate way to determine compatibility is to follow these simple steps:

If you have not purchased an Android phone yet, you can run this compatibility test while you are in the store on one of the store's demonstration phones. There are literally thousands of phones and while we can broadly say that we support all Android phones version 4.0 and above, there are occasions when the telephone carriers themselves have modified the Android software. If this occurs, this has the potential, albeit rarely, to negatively impact compatibility with the uKnowMobile Android application.

The uKnowMobile Android application is not compatible with some pre-paid Android phones including those sold by AT&T and T-Mobile. If you are purchasing a phone for use with our Android application, be sure to check for compatibility before making your purchase.

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