Creating a group of Contacts can be very useful when you want to use your filters to "drill down" on messages specific to a group of your child’s friends. You can create groups for anything that you want: soccer team, neighborhood, math class, etc. To create groups, just follow the steps below:

  1. Sign into your uKnowKids account
  2. Click on the Contacts tab.
  3. Hover over a Contact and then select the Edit Details button.
  4. Select the Add Tags option.
  5. Name your group and click Save.

The next time that you sign into your account, you will see a new filter has been added to the "Contacts" filter section on the left side of your dashboard. For example, if you create a tag called "soccer team" and add the tag to one or more Contacts, you will see "soccer team" as a new filter in the “Contacts” section. If you would like to see only activity, posts or messages associated with "soccer team" Contacts, you are now able to do so.

This video not only illustrates how to monitor a specific contact, but it also walks you through the process of creating a tag and assigning a tag to a Contact.

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