If you're having trouble with an Android app (including uKnowMobile) not updating or loading properly, make sure your device has a working Internet connection by checking the network settings on your device.
Steps to check your Android network connection:
- Swipe down to open the Notifications menu.
- Tap Wi-Fi.
- Check that you are connected to a network.
- Tap Settings.
- Tap More settings.
- Tap Mobile networks.
- Select Mobile data.