uKnowKids has an amazing product to help you monitor your child's Apple iPhones, iPads and iPods. We currently support all iPhones, iPads and iPods running an all versions of iOS 6, 7, 8, 9, 10, 11 and 12.

Here is how uKnowKids for Apple works:

The Basics

Apple iTunes is our preferred and highly recommended method to monitor iMessages, SMS text messages, and MMS text messages (messages including photos) sent, received and deleted; phone calls made, received and missed; iOS contacts; installed mobile applications; and photos / videos shared via iMessage. After the initial synch into the iTunes app using a cable you are able to get a backup anytime you like when the device is on the same Wi-Fi as your computer.

Apple iCloud enables uKnowKids to monitor the same data as provided by iTunes provided your child's iCloud does NOT have Two Factor Authentication (2FA) enabled. When 2FA is enabled you will likely see issues with the iCloud due to the "life" of the token provided by iCloud. There is nothing any company is able to do or to alter the life of the 2FA token.

You will need your child’s Apple iCloud login credentials, and Apple's iCloud Backup must be enabled on the child’s Apple device. Please know that Apple is prone to make unadvertised changes to the iCloud that may caused interruptions in your connection the child's iCloud. These interruptions are not part of the iTunes process as iTunes will totally avoid any and all issues involving iCloud.

The most important component of uKnowKids for Apple is our connection to your child's Apple iTunes account and the presence of an up-to-date iTunes backup for your child's device. This provides uKnowKids with ALL of the information we will need to help you monitor your child's mobile devices with the exception of device location. We do offer the option to connect via the iCloud if for some reason the use of iTunes but we can not guarantee uninterrupted access to the iCloud due to unannounced changes that might be made by Apple.


The bottom-line is that we need you to connect your child's Apple iTunes account to uKnowKids. That is the most important step here.

How to get uKnowKids for Apple Features

In order to monitor an Apple iPhone, iPad or iPod, you must purchase a Premier Plus Apple membership so that the new uKnowKids for Apple features are included with your uKnowKids membership.

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