The Family Locator page in your uKnowKids account regularly refreshes with your child's last known location. When you view the Family Locator page you will be presented with the last known location we have on file.
If your child has an Android mobile phone, uKnowKids will obtain a new location up to every ten minutes. The location services will need to be turned on in order for uKnowKids to obtain a location. If your child has an iPhone, uKnowKids will obtain a new location up to every four hours.
Learn how to connect your child's phone to your account.
Learn more about how location services work.