Click on the Settings app.
Scroll down the Settings screen, and then click on the Privacy option.
Make sure that Location Services are enabled “On”.
If so, skip to Step 6.
If not, go to Step 4.
Click on Location Services option.
Enable Location Services by clicking the toggle button.
Once Location Services are enabled, a list of mobile apps will appear.
Scroll down the Location Services screen to find the uKnowMobile app.
Find the uKnowMobile app, and make sure uKnowMobile is set to “Always” have access to Location Services.
If not, click on the uKnowMobile app option.
Click on the “Always” option to enable uKnowMobile to always have access to Location Services on the iOS device.
If you would like more information about how Location Services work with Apple iOS devices, this is a great Apple article for you…