In order for uKnowKids to monitor Android devices, you must first install the uKnowMobile application on your child's Android mobile device. 

You may download and install the uKnowMobile mobile application on your child's mobile device by visiting the following URL using the browser application on your child's Android mobile device.

Once you have downloaded the uKnowMobile mobile application to your child's Android mobile device. Please do the following.

  1. You will then click on Open.
  2. If the uKnowMobile mobile application does not auto launch, go to Downloads folder and then click on uKnowMobile-Android-4.08.apk file (it should be the most recently downloaded file).
  3. Click on "NEXT" in order to indicate that you would like to install the app on the mobile device.
  4. You will see a very similar looking screen next where you will click on "INSTALL".
  5. The child's device should present you with a screen indicating that the application is installing.  This should take only a couple of minutes similar to other Android apps.
  6. You should then see a dialogue box with Check Mark App Installed
  7. Click on "OPEN" and then "I ACCEPT" for the Privacy Policy.
  8. Now go to your computer and login to uKnowKids if you have not already done so, and then select the Child Profile you wish to connect to your child's Android mobile device. 
  9. In the upper right corner of your child's uKnowKids Dashboard, you will see a COG icon. Please click on that COG icon, and then choose the Data Connections menu option.
  10. You will then need to proceed to the Mobile screen of the Child Setup Process where you will enter in your child's phone number and then click on the Generate Activation Code button to generate a new Activation Code.
  11. Next, go back to your child's mobile device and enter in the same phone number that you submitted to uKnowKids and then enter the Activation Code that the uKnowKids site generated earlier..
  12. If you have login credentials for Facebook, Twitter, and Instagram, you can connect those social media sites to uKnowKids at this time as well. Alternatively, you may simply click on "Skip" button until you are able to click on "Go To Child's Launchpad" in order to return to the uKnowKids Dashboard.

Please note that it may take 30-60 minutes for your child's mobile device data to sync with uKnowKids.

If you have any questions, please let us know and we will be happy to assist you or to help you troubleshoot.

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